Device requirements to perform a remote visual acuity session

Supported Browser

Chrome, Firefox, Safari, Opera

Supported Devices for ECP

Laptop, computer, tablet used in landscape mode

Under 5 years old

With microphone and speakers (or alternatives)

Webcam

Minimum screen resolution 1024x720px

Latest Browser (Chrome, Firefox, Opera, Safari)

Any operating system (Windows / MacOS / Linux)

Internet (or WiFi) connection that can support a video call

Supported devices for patients

Laptop only (NOT desktop or tablet)

Under 5 years old

Embedded microphone and speakers

Embedded webcam (minimum HD format – 720p)

Screen size from 11” to 17.3” (laptop screen only no external screen)

Screen resolution of 1920x1080px (Full HD) or more (Quad HD, 4K Ultra HD)

Screen with a 120ppi or more

Latest Browser (Chrome, Firefox, Opera, Safari)

Any operating system (Windows / MacOS / Linux)

Internet (or WiFi) connection that can support a video call