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Resetting your Password

If you forget your password or wish to change it, follow the steps below:

  1. Click 'Forgot password?' on the login page, as shown in Figure 1 below. 

Figure 1

2. Input username/registered email address and click 'Send Request', Figure 2 & 3.

Figure 2

Figure 3

3. The user will receive an email with instructions to reset their password, Figure 4. The user has 48 hours to complete this task, otherwise the steps 1 & 2 will need to be repeated.

Figure 4


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